Communication

Why Texting Works Better Than Calling During Emergencies

During regional emergencies, your calls may not go through — but texts often do. Here's why, and how to plan around it.

Phone showing text messages being sent successfully

Voice calls require a sustained connection. Text messages use brief bursts of data and are queued and resent until they go through. During congested networks, this difference is significant.

This is why emergency management agencies consistently recommend texting over calling during major events. Build this into your family communication plan.

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